Shipping policy
Shipping Policy
Processing Time
All orders are processed within 3–7 business days (excluding weekends and holidays).
Please note that during high-volume periods (new launches, holidays, promotions), processing times may be slightly longer.
Shipping Destinations
We currently ship to Worldwide.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight of your order.
✨ Free shipping is available on qualifying orders when a promotional code is applied (when applicable).
Estimated Delivery Times
Delivery times are estimates and may vary depending on the carrier and destination:
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Canada: 5 – 14 business days
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United States: 7 – 18 business days
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International: 14 – 25 business days
Please note that these are estimates only and delays may occur due to customs, weather conditions, or carrier issues beyond our control.
Tracking Information
Some orders include tracking, while others (such as small flat items like bookmarks or stickers ) may ship without tracking to keep shipping costs affordable.
Customs, Duties & Taxes
Customs fees, duties, or taxes (if applicable) are the responsibility of the customer. We are not responsible for delays caused by customs processing. Flat items usually ship free of charge.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders lost or delayed due to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package appears to be delayed or lost, please contact us at booklovermerchshop@gmail.com and we will do our best to assist you.
Questions
If you have any questions regarding shipping, feel free to contact us at booklovermerchshop@gmail.com , we’re happy to help!